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Refunds

NOTICE ABOUT THE RIGHT TO WITHDRAW FROM THE CONTRACT

concerns the Consumer You have the right to withdraw from the contract within 14 days without giving any reason. To exercise the right of withdrawal, you must inform the Seller about your decision to withdraw from this contract by an unequivocal statement (for example, a letter sent by post or e-mail). Below are the contact details:

Augustus Company,  Craven House, 40-44 Uxbridge Road, London W5 2BS, United Kingdom

contact@77petfood.com

Effects of withdrawal from the contract: in the event of withdrawal from the contract, we will refund all payments received from you, including the costs of delivering the goods (except for additional costs resulting from the method of delivery chosen by you other than the cheapest standard delivery method offered by us), immediately, and in any case case no later than 14 days from the date on which we were informed about your decision to exercise the right to withdraw from this contract. We will refund the payment using the same payment methods that you used in the original transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of this reimbursement. We may withhold the reimbursement until we receive the item or until proof of its return is provided to us, whichever occurs first.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. In order to keep the deadline for withdrawing from the contract, it is enough for you to send information regarding the exercise of your right to withdraw from the contract before the deadline to withdraw from the contract. not later than 14 days from the date on which you informed us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of 14 days has expired. We bear the cost of returning the goods / You will have to bear the direct cost of returning the goods *. The amount of these costs is estimated at a maximum of about PLN 30. We indicate that you are responsible for reducing the value of the item resulting from using it in a different way than was necessary to establish the nature, characteristics and functioning of the item.

The personal data provided by you will be processed by the Seller for purposes related to the execution of your withdrawal from the contract and the fulfillment of related requests, and on the terms set out in the relevant legal provisions. You have the right to request the data controller to access your data, rectify it, delete or limit processing, or object to processing, as well as the right to lodge a complaint with the supervisory authority. More information is contained in the document "Information from the personal data administrator". You can use the model withdrawal form, but it is not obligatory.

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* - delete as appropriate

Refund Form

NOTE: this form should be completed and returned only if you wish to withdraw from the contract………………………., ……………………………….

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(Client's first and last name)

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(Customer's mailing address)

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(phone number / email for contact)

Sir/Madam*
Augustus company Mirosław Dutkiewicz
Kasztanowa 4/4
05-860 Józefów
kontakt@77petfood.pl


WITHDRAWAL FROM A DISTANCE AGREEMENT
I declare that I withdraw from the distance sale agreement concluded on .................................. and regarding the purchase of the following goods ......................................................... ……………………………………… for price ……………………………

The goods were handed over / collected on …………………………………………………

.. In connection with the above, I declare that I will return the goods immediately, no later than within fourteen days. Below I provide data for the return of the price of the goods, which should be made immediately, no later than within fourteen days.

…………………………………………………………………………..……………………
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I am aware that the personal data provided by me will be processed by the Seller for purposes related to the withdrawal from the contract and the fulfillment of related requests, and on the terms set out in the relevant legal provisions. I know that I have the right to request the data controller to access my data, rectify it, delete or limit processing, or object to processing, as well as the right to lodge a complaint with the supervisory authority.

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(name, surname and signature of the Client, if the form is sent in paper form)

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* - delete as appropriate

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